We are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

Eligibility for Refund:

• Refunds are applicable only for defective or damaged products.

• Refund requests must be raised within 7 days of receiving the order.

• The item must be unused, in its original packaging, and with all tags intact.

Refund Process:

• Submit a refund request via shivankar@sawaliya.com with order details and images of the product.

• Once approved, refunds will be processed within 7-10 business days to the original payment method.

Note: Shipping charges are non-refundable unless the return is due to an error on our part.